Privacy Policy | Lumafable

1. Introduction

Lumafable ("we", "us", "our") is committed to protecting the privacy of families who use our platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Lumafable, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Account information: name and email address when you register for a free account
Usage data: pages visited, content downloaded, and how you interact with our platform
Email subscriptions: email address if you subscribe to Lumi's Weekly Letter
Technical data: IP address, browser type, device information, and cookies

We do not collect payment information — Lumafable is entirely free.

3. How We Use Your Information

We use collected information to:

Provide and maintain our services
Send Lumi's Weekly Letter and other content you subscribe to
Improve our content and user experience
Understand how families use our platform (via analytics)
Respond to support requests

We do not sell your personal information to third parties.

4. Cookies and Analytics

We use cookies to keep you signed in and to understand how visitors use our site. We use Google Analytics (via Google Tag Manager) to collect anonymised usage statistics. You can manage cookie preferences through the consent banner displayed on your first visit.

We use analytics only to improve our service and understand which content families enjoy most. Analytics data is aggregated and not linked to individual identities.

5. Email Communications

If you subscribe to Lumi's Weekly Letter, we will send you weekly email content. You can unsubscribe at any time using the link at the bottom of any email. We manage email subscriptions via Brevo (formerly Sendinblue). Your email address is stored securely and used only to send the content you signed up for.

6. Children's Privacy

Lumafable is designed for families. User accounts are created and managed by parents or guardians — we do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information, please contact us at hello@lumafable.com and we will promptly delete it.

7. Data Retention

We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Download history is retained to allow you to re-download previously downloaded content.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Withdraw consent for email communications at any time
Lodge a complaint with your local data protection authority

9. Third-Party Services

We use the following third-party services:

Supabase — secure file storage for downloadable content
Brevo — email marketing for Lumi's Weekly Letter
Google Tag Manager / GA4 — anonymised usage analytics
Vercel — website hosting and infrastructure

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have questions or requests regarding your privacy, please contact us at hello@lumafable.com.